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1. What is 911?

911 is an emergency response service provided by the Aventura Police Department to assist residents needing police, fire and medical assistance for emergencies. 911 operators are trained in (EMD) Emergency Medical Dispatch, and provide critical instructions to callers until rescue units arrive.

2. When should you call 911?

911 Emergency calls should be made only when a crime is in progress, a fire, a medical emergency or any other situation needing immediate attention.

3. How do I contact the police department for non-emergency matters?

Dial 305-466-8989 for all non-emergency police related matters. Utilizing the 911 system for non-emergencies could prevent someone with a legitimate emergency from getting immediate access to help.